Privacy Policy
How A1 Tile Injection collects, uses and protects the personal information you give us.
Last updated: August 2026
A1 Tile Injection ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and what we do with it. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Through the enquiry form on this site, we collect only what we need to respond to you:
- Your name
- Your phone number and email address
- The suburb or location of the job
- The service you're enquiring about and the property type
- Whatever you choose to tell us in the message field
We do not collect payment details, government identifiers, or any sensitive information through this website.
How we use it
We use the information you provide to:
- Respond to your enquiry and arrange an inspection or quote
- Carry out the work you engage us for, and follow up about it
- Keep records of quotes and jobs as required for our business and tax obligations
We do not sell your information, and we do not add you to a marketing list without your consent. If we ever do send you anything promotional, there will be an easy way to opt out.
Who we share it with
Enquiries submitted through this site are delivered to us by a third-party form service (Web3Forms), which processes the submission and forwards it to our business email address. We may also share your details with subcontractors or suppliers where that is necessary to complete work you've engaged us for. Beyond that, we disclose personal information only where we are required to by law.
How we store it
Enquiries are held in our business email account and job records. We take reasonable steps to protect that information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and analytics
This website does not set tracking cookies of its own. It loads a web font from Google Fonts, which means Google may receive your IP address as part of that request. If we add website analytics in future, this policy will be updated to say so.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@a1tileinjection.com.au and we'll respond within a reasonable time. If you're not satisfied with how we've handled a privacy matter, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the last-updated date at the top.
Contact
A1 Tile Injection
Cairns & Far North Queensland
info@a1tileinjection.com.au